Terms of Service

クレジットと消費者の権利

• 「開始」をクリックする、スタジオを開く、マイクへのアクセスを許可する、最初の質問を表示するだけでは、クレジットは消費されません。クレジットは、最初の実際の音声回答が保存された後にのみ消費されます。
• マイクまたはカメラが動作しない場合、クレジットは消費されません。
• 同じ面接で二重に課金されることは決してありません。再接続、再試行、再開の後でも同様です。
• 中断された面接は、新たな課金なしで48時間以内であれば再開できます。
• 決定的な技術的障害によりレポートを提供できない場合、消費されたクレジットは返金されます。すでに複数の質問に回答していた場合でも同様です。
• 自発的な放棄と技術的障害は区別されます。
• 音声または動画の面接が自動的に筆記面接に変換されることは決してありません。

あなたの権利

• 本規則のいかなる内容も、お客様の法定消費者権利を制限するものではありません。
• セッションクレジットの返金は、購入代金の金銭的返金とは異なります。

1. Acceptance

By using InterviewPR, you agree to these terms. If you do not agree, please do not use our service.

2. Service Description

InterviewPR provides AI-powered mock interview practice sessions with feedback and coaching. Sessions are for personal use only.

3. Credits and Payments

• An audio or video interview credit is charged only once your first real spoken answer has been captured and validated (never at “Start”, on opening the studio, or when the first question is shown)
• An interrupted interview can be resumed for 48 hours without a second charge (plus 1 hour of technical grace); this resume window does not reduce your 14-day cancellation rights
• A definitive technical failure that prevents us from delivering your report entitles you to a full refund of the charged credit, regardless of how many questions you had already answered
• Voluntary abandonment is distinguished from technical failure, without limiting your statutory consumer rights
• Validity: each interview purchased is valid 12 months from confirmed payment. The applicable validity is shown before payment and in your dashboard
• Payments are processed by Stripe
• Prices are displayed and charged in the currency of your market (shown at checkout)

4. Offers and Job Policy

• Audio Interview: one complete audio interview of 10 minutes, scored out of 100, with detailed feedback
• Video Interview: one complete video interview of 10 minutes, scored out of 100, with body-language analysis on the measures actually observed
• Interview + Personalised Course: one complete video interview followed by a personalised course built from your own answers
• Each purchase covers exactly one complete interview. No subscription, no automatic renewal, no recurring charge
• A target role is required before starting a session. Offer contents and validity are shown on the pricing page and in the dashboard

5. Refund Policy

• If you have purchased a service and have not yet started using it, you may request a cancellation within 14 days of purchase, subject to your applicable consumer rights.
• For digital services that you ask us to begin providing immediately, your cancellation or refund rights may be affected once the service has started or been used.
• Nothing in this policy affects your statutory consumer rights.
• To request a refund contact support@interviewpr.com — see our full Refund Policy.

6. Acceptable Use

• You must not share your account with others
• You must not attempt to reverse engineer the platform
• You must not use the service for any unlawful purpose
• You must be at least 18 years old to use this service

7. Intellectual Property

All content, AI models, and technology on InterviewPR are owned by InterviewPR. You may not copy, reproduce, or distribute any part of the service without written permission.

8. Partner Program

• Partners must comply with ASA advertising guidelines
• All sponsored content must be disclosed (#ad)
• Commissions are paid monthly once the applicable payout threshold is reached
• InterviewPR reserves the right to terminate partnerships
• Partners must not make false claims about the service

9. Limitation of Liability

InterviewPR is a practice tool and does not guarantee job interview success. We are not liable for any employment outcomes. Our maximum liability is limited to the amount you paid for the service.

10. Changes to Terms

We may update these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

12. Contact

For any questions about these terms: legal@interviewpr.com