• One complete interview — No subscription. Pay only when you need to practice.
  • One complete interview per purchase. No subscription, no automatic renewal, no recurring charge.

Refund Policy

크레딧 및 소비자 권리

  • 시작을 클릭하거나, 스튜디오를 열거나, 마이크 접근을 허용하거나, 첫 질문을 볼 때는 크레딧이 청구되지 않습니다. 크레딧은 첫 실제 음성 답변이 저장된 후에만 청구됩니다.
  • 마이크나 카메라가 작동하지 않으면 크레딧이 청구되지 않습니다.
  • 동일한 면접은 재연결, 재시도 또는 이어하기 후에도 절대 두 번 청구되지 않습니다.
  • 중단된 면접은 새로운 청구 없이 48시간 동안 이어할 수 있습니다.
  • 결정적인 기술적 장애로 인해 보고서를 제공할 수 없는 경우, 청구된 크레딧이 환불됩니다. 이미 여러 질문에 답변했더라도 마찬가지입니다.
  • 자발적 포기와 기술적 장애는 구별됩니다.
  • 음성 또는 영상 면접은 자동으로 필기 면접으로 전환되지 않습니다.

귀하의 권리

  • 본 규정의 어떤 내용도 귀하의 법정 소비자 권리를 제한하지 않습니다.
  • 세션 크레딧 환불은 구매 대금의 금전적 환불과 동일하지 않습니다.

Technical guarantee for audio and video interviews

  • Before you start, your microphone (and your camera for video interviews) is checked. If the check fails, no interview credit is charged.
  • An audio or video interview credit is charged only once your first real spoken answer has been captured and validated. Clicking “Start”, opening the studio or viewing the first question never charges a credit.
  • An interrupted interview can be resumed for 48 hours without any second charge (plus 1 hour of technical grace).
  • If a definitive technical failure prevents us from delivering your report, the charged credit is refunded in full — even if you had already answered several questions.
  • Voluntary abandonment is distinguished from a technical failure. Nothing here limits your statutory consumer rights (including the UK Consumer Rights Act 2015 for digital content and services).

Last updated: April 2026

Pack Validity

InterviewPR sells one interview at a time — no subscription, no recurring billing, no automatic renewal.

Each purchase covers exactly one complete interview and is valid 12 months from confirmed payment. Once the interview has been completed and scored, the purchase is fully used. Nothing is ever charged automatically.

Refunds & cancellations

  • If you have purchased a service and have not yet started using it, you may request a cancellation within 14 days of purchase, subject to your applicable consumer rights.
  • For digital services that you ask us to begin providing immediately, your cancellation or refund rights may be affected once the service has started or been used.
  • Nothing in this policy affects your statutory consumer rights.

For any refund request, contact support@interviewpr.com.

Technical Issues

If a session fails due to a technical issue on our side:

  • The session credit will be restored to your account
  • If restoration is not possible, a replacement session will be provided
  • In exceptional cases, a refund may be issued at our discretion

What Is NOT Refundable

  • Completed sessions you have fully used
  • Expired pack access after the validity period
  • Accounts terminated for Terms of Service violations

How to Request a Refund

  1. Email support@interviewpr.com with your account email and order details
  2. Include the reason for your refund request
  3. We will review and respond within 5 business days
  4. Approved refunds are processed within 10 business days to your original payment method

Official Pack Details

PackBillingSessionsValidity
Audio InterviewCharged in your market currency1 complete interview365 days
Video InterviewCharged in your market currency1 complete interview365 days
Interview + Personalised CourseCharged in your market currency1 complete interview365 days

All amounts are displayed and charged in the currency of your market - the exact amount is confirmed on the Stripe checkout page before you pay. UK customers are billed in GBP; US customers in USD. Other markets are billed in the currency shown at checkout.

Prices shown are exclusive of taxes. Applicable taxes are calculated at checkout based on your billing address.

Contact

Email: support@interviewpr.com

InterviewPR is currently operated as a UK sole-trader business.

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