- One complete interview — No subscription. Pay only when you need to practice.
- One complete interview per purchase. No subscription, no automatic renewal, no recurring charge.
Refund Policy
Kreditter og forbrukerrettigheter
- Ingen kreditt belastes når du klikker på Start, åpner studioet, gir mikrofontilgang eller ser det første spørsmålet. En kreditt belastes først etter at ditt første ekte talte svar er lagret.
- Hvis mikrofonen eller kameraet ikke fungerer, belastes ingen kreditt.
- Det samme intervjuet belastes aldri to ganger, heller ikke etter en gjentilkobling, et nytt forsøk eller en gjenopptaking.
- Et avbrutt intervju kan gjenopptas i 48 timer, uten ny belastning.
- Hvis en endelig teknisk feil hindrer oss i å levere rapporten din, refunderes den belastede kreditten — selv om du allerede hadde svart på flere spørsmål.
- En frivillig avbrytelse skilles fra en teknisk feil.
- Et lyd- eller videointervju konverteres aldri automatisk til et skriftlig intervju.
Dine rettigheter
- Ingenting i disse reglene begrenser dine lovfestede forbrukerrettigheter.
- Refusjon av en øktskreditt er ikke det samme som en økonomisk refusjon av kjøpet ditt.
Technical guarantee for audio and video interviews
- Before you start, your microphone (and your camera for video interviews) is checked. If the check fails, no interview credit is charged.
- An audio or video interview credit is charged only once your first real spoken answer has been captured and validated. Clicking “Start”, opening the studio or viewing the first question never charges a credit.
- An interrupted interview can be resumed for 48 hours without any second charge (plus 1 hour of technical grace).
- If a definitive technical failure prevents us from delivering your report, the charged credit is refunded in full — even if you had already answered several questions.
- Voluntary abandonment is distinguished from a technical failure. Nothing here limits your statutory consumer rights (including the UK Consumer Rights Act 2015 for digital content and services).
Last updated: April 2026
Pack Validity
InterviewPR sells one interview at a time — no subscription, no recurring billing, no automatic renewal.
Each purchase covers exactly one complete interview and is valid 12 months from confirmed payment. Once the interview has been completed and scored, the purchase is fully used. Nothing is ever charged automatically.
Refunds & cancellations
- If you have purchased a service and have not yet started using it, you may request a cancellation within 14 days of purchase, subject to your applicable consumer rights.
- For digital services that you ask us to begin providing immediately, your cancellation or refund rights may be affected once the service has started or been used.
- Nothing in this policy affects your statutory consumer rights.
For any refund request, contact support@interviewpr.com.
Technical Issues
If a session fails due to a technical issue on our side:
- The session credit will be restored to your account
- If restoration is not possible, a replacement session will be provided
- In exceptional cases, a refund may be issued at our discretion
What Is NOT Refundable
- Completed sessions you have fully used
- Expired pack access after the validity period
- Accounts terminated for Terms of Service violations
How to Request a Refund
- Email support@interviewpr.com with your account email and order details
- Include the reason for your refund request
- We will review and respond within 5 business days
- Approved refunds are processed within 10 business days to your original payment method
Official Pack Details
| Pack | Billing | Sessions | Validity |
|---|---|---|---|
| Audio Interview | Charged in your market currency | 1 complete interview | 365 days |
| Video Interview | Charged in your market currency | 1 complete interview | 365 days |
| Interview + Personalised Course | Charged in your market currency | 1 complete interview | 365 days |
All amounts are displayed and charged in the currency of your market - the exact amount is confirmed on the Stripe checkout page before you pay. UK customers are billed in GBP; US customers in USD. Other markets are billed in the currency shown at checkout.
Prices shown are exclusive of taxes. Applicable taxes are calculated at checkout based on your billing address.
Contact
Email: support@interviewpr.com
InterviewPR is currently operated as a UK sole-trader business.