- One complete interview — No subscription. Pay only when you need to practice.
- One complete interview per purchase. No subscription, no automatic renewal, no recurring charge.
Refund Policy
Krediter och konsumenträttigheter
- Ingen kredit debiteras när du klickar på Starta, öppnar studion, ger mikrofonåtkomst eller ser den första frågan. En kredit debiteras först efter att ditt första riktiga talade svar har sparats.
- Om din mikrofon eller kamera inte fungerar debiteras ingen kredit.
- Samma intervju debiteras aldrig två gånger, inte ens efter en återanslutning, ett nytt försök eller en återupptagning.
- En avbruten intervju kan återupptas i 48 timmar, utan någon ny debitering.
- Om ett definitivt tekniskt fel hindrar oss från att leverera din rapport återbetalas den debiterade krediten — även om du redan hade svarat på flera frågor.
- Ett frivilligt avbrytande skiljer sig från ett tekniskt fel.
- En ljud- eller videointervju omvandlas aldrig automatiskt till en skriftlig intervju.
Dina rättigheter
- Inget i dessa regler begränsar dina lagstadgade konsumenträttigheter.
- Återbetalning av en sessionskredit är inte samma sak som en ekonomisk återbetalning av ditt köp.
Technical guarantee for audio and video interviews
- Before you start, your microphone (and your camera for video interviews) is checked. If the check fails, no interview credit is charged.
- An audio or video interview credit is charged only once your first real spoken answer has been captured and validated. Clicking “Start”, opening the studio or viewing the first question never charges a credit.
- An interrupted interview can be resumed for 48 hours without any second charge (plus 1 hour of technical grace).
- If a definitive technical failure prevents us from delivering your report, the charged credit is refunded in full — even if you had already answered several questions.
- Voluntary abandonment is distinguished from a technical failure. Nothing here limits your statutory consumer rights (including the UK Consumer Rights Act 2015 for digital content and services).
Last updated: April 2026
Pack Validity
InterviewPR sells one interview at a time — no subscription, no recurring billing, no automatic renewal.
Each purchase covers exactly one complete interview and is valid 12 months from confirmed payment. Once the interview has been completed and scored, the purchase is fully used. Nothing is ever charged automatically.
Refunds & cancellations
- If you have purchased a service and have not yet started using it, you may request a cancellation within 14 days of purchase, subject to your applicable consumer rights.
- For digital services that you ask us to begin providing immediately, your cancellation or refund rights may be affected once the service has started or been used.
- Nothing in this policy affects your statutory consumer rights.
For any refund request, contact support@interviewpr.com.
Technical Issues
If a session fails due to a technical issue on our side:
- The session credit will be restored to your account
- If restoration is not possible, a replacement session will be provided
- In exceptional cases, a refund may be issued at our discretion
What Is NOT Refundable
- Completed sessions you have fully used
- Expired pack access after the validity period
- Accounts terminated for Terms of Service violations
How to Request a Refund
- Email support@interviewpr.com with your account email and order details
- Include the reason for your refund request
- We will review and respond within 5 business days
- Approved refunds are processed within 10 business days to your original payment method
Official Pack Details
| Pack | Billing | Sessions | Validity |
|---|---|---|---|
| Audio Interview | Charged in your market currency | 1 complete interview | 365 days |
| Video Interview | Charged in your market currency | 1 complete interview | 365 days |
| Interview + Personalised Course | Charged in your market currency | 1 complete interview | 365 days |
All amounts are displayed and charged in the currency of your market - the exact amount is confirmed on the Stripe checkout page before you pay. UK customers are billed in GBP; US customers in USD. Other markets are billed in the currency shown at checkout.
Prices shown are exclusive of taxes. Applicable taxes are calculated at checkout based on your billing address.
Contact
Email: support@interviewpr.com
InterviewPR is currently operated as a UK sole-trader business.